Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good; SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience; If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking; SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections; If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. POC is allowed in domestic / international (Boeing and Q-400) direct/ via / connecting flights. 10 digit mobile number and registered email of the authorised personal for the OTP for fund transfers request. In case of multiple passengers, the amount will be equally divided and utilized accordingly. The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Meet and assist service to escort you to and from the aircraft; Is travelling in a stretcher or incubator or requires medical attention during the flight. In case agents are using Axis Bank Corporate Card/ ICICI Bank Purchase card and ICICI bank Visa business card then the total credit card upload limit (including all ids) per month is INR 1 Crore. Also they wanted to travel same person. In case an agent uses multiple bank credit cards (Axis Bank Corporate Card/ ICICI Bank Purchase card, ICICI bank Visa business card Banks Credit card and SBI Bank Corporate Credit card) then travel partner per month Credit card upload limit including all IDs is INR 50 Lacs only and if the limit exceeded then charges will be applied as per SBI Bank Corporate cards from Re1/. Credit Shell has been provided by SpiceJet for bookings with travel dates from 25th Mar to 31st May in event of flight cancellations due to Covid-19. I have booked tickets in spice jet using Goibibo during lockdown. To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight. This is manifestly an arbitrary and UNFAIR PRACTICE Today, I purchased a Chennai Mumbai return ticket, PNR X3F8BB, and was forced to pay Rs. You don’t have an valid contact number mapped to your profile, please contact your Sales representative. Apoorv Mahajan filed complaint against Happyeasygo/spicejet. A credit shell (or flight/travel credit) is an open ticket, issued when an airline holds on to the booking amount in the form of credit. As per the SC order, credit shell should be granted for cancelled tickets. Please note that the PAN card is mandatory to load amount in SpiceCash wallet. The cane should not block any emergency exit or protrude into the aisle; You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat. Assistance in moving to and from seats/lavatory. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +91(0)124 4983410 and +91(0)124 7101600, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner. Visually Impaired – vision loss to such extent where it requires additional support. Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date. Recent Complaints. Enter PAX Name and Contact Details; Select CREDIT SHELL as a payment option; Proceed for Booking. (Enter mobile number with country code e.g. For our valued customers, we have launched an introductory Promotional one way Fare of INR 9499 /- (all inclusive) and an attractive Return fare of INR 20,799/- (all inclusive). File a complaint. 12000 2020/04/23 19:14 Harassment Mumbai. - Credit shell not granted Open Thangadurai vp filed this complaint against Spicejet Air Line on Nov 10, 2020. If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in. If you require assistance with any of these, we recommend that you travel with a personal care attendant. We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. 91XXXXXXXXXX). However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation. Enter the amount you wish to load and click on the Topup button. Provision of Oxygen is subject to the approval of the submitted form by the SpiceJet Chief Medical Officer and operations team. Experience low cost air travel with the best in-class comfort, fares and baggage allowance. Click on the SpiceCash icon after logging-in. Persons suffering from any disease, which is believed to be actively contagious and communicable. The treating physician must fill the form prior to the booking and mail this to. SpiceCash option is available on the payments page. Hearing Disabled – partial or total inability to hear, Intellectual/ Learning Disabilities – IQ less than 70; due to mental/ physical impairments, for ex Down’s syndrome, cerebral palsy etc. POC is allowed in hand baggage & check-in baggage both. If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements. SG will be shortly initiating the fund transfer facility from ID to ID. Altaf … Open www.spicejet.com; Search for the desire sector and flight. For this you will have to first log in to your Spicejet airline account. 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