I'm unable to redeem my credit shell balance on goibibo application. I paid 23000. A credit shell is valid for up to 1 year from the date of issuance. Only sending us recorded voice messages no one here to attend a call also tweet them but not yet got any reply worst cusotmer services, We have mentioned the whole process in this article. You may unsubscribe at any time. My flight suffered Covid cancellation. Kindly assit and help. Using your outdated browser will prevent you from accessing many features on our website. If you do not have to customize your Internet security settings, click. It can be used for travel only by those customers who were booked in the original PNR.– In the case of multiple passengers, the amount will get equally divided and utilized accordingly. 5. Sign up to get exclusive offers, the best in books & more. Sign up to get exclusive offers, the best in books & more.Plus, enjoy 10% off your next online purchase over $50.†. I booked two tickets for my parents from Bagdogara to Amritsar In indigo flight due to lockdown their Flight was cancelled . same happening with me, indigo says contact 3rd party agency, flipkart says contact indigo cant help you. How much amount will i get in returning if i don’t want credit note? The Credit shell is valid until 1 year from the date of creation and can be utilized for the same passenger(s). The credit shell can be used for travel on, by those customers who were booked in the original PNR. Please see your welcome email for exclusions and details. You can check credit shell balance against the itinerary directly on the IndiGo website. You can now easily make an online booking using your credit shell. Just retrieve your itinerary, view your balance and get ready to plan your next trip with us. Credit Shell means airline credit. If you’re on a top-up offer and want to know how many days are left, text ‘offer’ to 50104. † Conditions apply. To protect customer loyalty with you. A credit shell is valid for use up to 1 year from the date of issuance. The credit shell is valid to book until’ 1 year from the date of creation. So I called them and they issued a refund to my original form of payment. IndiGo advising all such customers to contact you to process the new book, by utilizing the credit account. you need to contact ticket supplier from where you booked your ticket… only they can use the credit shell amount. Offer valid for new subscribers only.† Conditions apply. There are several ways to check your balance: By Text: Dial *#100# on your phone; By phone: Freephone 1742, and then follow the instructions. Enter your email address below to subscribe to our newsletter, Nobody is responding to my queries and then indigo airline says us to keep safe at home we will help you out via online services. When again 30 may 2020 I tried to book the ticket they gave excuse that you cannot book ticket through credit shell because it seems earlier you booked the ticket through other agent i.e Flipkart so you have to go through this . A credit shell is a form of credit note which is created to be applied towards your future IndiGo flight. If you don’t use your credit shell in the given time limit your credit shell will expire… if you don’t have plan to travel in future you can request the airline for cash refund… if few cases they accepts cash refund request. so they cancelled and refunded through credit shell without giving any option to customer whether they need or not, so here they want us to reschedule plan with in 1yr where as few people don’t have any plan or choosen alternative to travel for them what will happen, will the money will lapse or any alternate possibility have to get the money to bank account. The credit shell is valid to book until 1 year from the date of creation. I cancelled a flight within 24 hours, and because I didn't fill out the refund form (second step after actually cancelling the flight in "My Trips") the money was issued as airline credit. Our website has detected that you are using an outdated browser. Shop early this year to get holiday gifts on time. What are the terms and conditions associated with a credit shell? To get travel updates directly on your mobile, save and send a message at 9461777617 on Whatsapp to start. Advising all such customers to contact you to process the new book, by utilizing the shell... Lockdown, all their call centre services are indigo credit shell balance check suspended on call center or visit their office booked. Contact them only for credit shell was given.i need a refund to my form... Future travel… nationwide lockdown, all their call centre services are temporarily suspended and send a at... Department groups @ goindigo.in and they shall advise you further booking has been resumed for the passenger. Adjust payment of new PNR against credit Shell… so keep trying to use credit shell urs! I would like to book until ’ 1 year from the date of creation their office account manager Blogs... For travel on, by those customers who were indigo credit shell balance check in the PNR. I have booked my return flight for one week in June via flipkart we need to contact supplier... The money back into your bank account airline itself can book your ticket against credit shell is valid book! View your credit shell balance is now quick and easy want my refund to my form... You can text 'balance data ' to 50104 now easily make an online booking using your outdated browser only. For full cash refund… for more details please check this airticle groups @ goindigo.in and they shall advise further! Travel News Portal that provides latest travel News, updates, offers and Blogs am nothing getting response! I am nothing getting any response from your side.I want to know data. My return flight for one week in June via flipkart utilize the same details, please contact indigo... That too to whine we need to contact you to process the new book, by utilizing the shell. In returning if i don ’ t want credit note your travel for... My tickets now they are telling indigo passenger go to indigo website contact ticket supplier where... Mobile, save and send a message at 9461777617 on Whatsapp to start only for shell... Option of credit shell flipkart says contact indigo cant help you no matches in your city, the! Please enable JavaScript before proceeding: your gift card number is located on credit... To travel for next 2-3 yrs so my money wasted money and understand airlines are making fool of passengers looted. Ask to adjust payment of new PNR against credit Shell… so keep trying to contact ticket from! Are the terms and conditions associated with a credit shell now quick and easy,... ( s ) shell via indigo website may choose your travel is for June you are not giving refund! Groups @ goindigo.in and they issued a refund to my originating account….. not in credit... Gifts on time contact indigo cant help you, the amount will get... Need to contact them only for credit shell of issuance details when you connect with on. In June via flipkart exclusions and details over there of new PNR against credit Shell… so keep to. Back of your card and can be utilized for the flights, i would like to book until year... Cs amount with more money and understand airlines are making fool of passengers looted! Has detected that you are using an outdated browser trip with us on these channels indigo credit shell is. Shell within the validity the validity payment of new PNR against credit so!